Limos By Roma

Chicago Corporate Transportation Services

FAQ

Q. How many people can I squeeze in your limo?
A. The standard vehicle in the limousine industry holds up to 8 passengers. It is also INSURED for up to 8 passengers. If a company overloads a vehicle, and has an accident, you simply will be out of luck if you need to collect damages. Also, you need to take into consideration the comfort level of yourself and the other passengers. We will NEVER overload a vehicle.

Q. How much do I need for a deposit?
A. There is a credit card required for deposits on airport services.

Q. What is your cancellation policy?
A. Please click on Cancellation Policy from our homepage.

Q. Is there a charge for waiting time?
A. We always allow a 10 minute grace period, to load luggage, after 10 minutes, there is a waiting time charge of $20 per quarter.

Q. What forms of payment do you accept?
A. We always accept cash, and credit cards, as long as the card holder is present to sign. Money orders from currency exchanges will not be accepted.

Q. Can we smoke in the vehicle?
A. All of our vehicles are NON-smoking.

Q. Can we eat in the vehicle?
A. Eating is discouraged. Snacks may be brought into the vehicle, but certain foods, such as pizza, or anything that can cause major stains, is not allowed. Remember, you are responsible for the cost of any unusual cleanup, or detailing needed.

Q. What if someone throws up or damages the interior of the vehicle?
A. The passenger making the reservation is responsible for the entire group. Any damages are the responsibility of the individual renting the limousine. So are any legal fees and court costs associated with trying to collect. Cleanups involving professional carpet shampooing, such as vomit, START at $250.00. Rips and tears START at $200.00. The final total will be assessed after billing is received, and lost time is figured.